On the morning of December 4, 2024, UnitedHealthcare CEO Brian Thompson was fatally shot in what authorities have described as a "brazen, targeted attack" outside the Hilton Midtown Hotel in Manhattan. The incident occurred at approximately 6:46 a.m., as Thompson was en route to UnitedHealth Group's annual investor conference. Surveillance footage captured the gunman, a masked individual dressed in black and carrying a distinctive gray backpack, lying in wait before approaching Thompson from behind and firing multiple rounds.
The suspect fled the scene on an electric Citi Bike and was last seen heading north through Central Park. Investigators recovered several shell casings from the crime scene, which were inscribed with unsettling words such as “deny,” “defend,” and “depose.” These inscriptions have drawn attention for their potential connection to insurance industry criticism, particularly regarding claim denials. A cell phone was also retrieved from a nearby alley and is being examined for forensic evidence. Despite extensive efforts, the suspect remains at large, and the NYPD has offered a $10,000 reward for information leading to an arrest.
Brian Thompson, aged 50, had served as CEO of UnitedHealthcare—the health benefits division of UnitedHealth Group—since April 2021. Over his 20-year tenure, Thompson was instrumental in growing the company’s reach and influence in the U.S. healthcare sector. Under his leadership, UnitedHealthcare expanded its coverage to 49 million Americans, making it the largest health insurer in the country. Thompson was known for spearheading initiatives in Medicare Advantage, which provides privately managed healthcare plans for seniors under the federal Medicare program.
His efforts also extended to advancing value-based care, a model that prioritizes preventive healthcare and rewards providers for keeping patients healthy rather than focusing solely on treatment. Thompson’s strategic vision helped align UnitedHealthcare’s operations with evolving healthcare needs, generating $281 billion in revenue in 2023 and solidifying the company’s role as a leader in the industry. Colleagues and peers regarded him as a thoughtful and innovative leader, deeply committed to improving access to affordable, high-quality healthcare.
The NYPD has made significant strides in the ongoing investigation, releasing new surveillance images of the suspect, including one unmasked photo reportedly taken at a hostel on Manhattan’s Upper West Side. Authorities are also analyzing the recovered cell phone and other forensic evidence to piece together the gunman’s movements and potential connections to the crime. Reports indicate the suspect may have traveled to New York City from Atlanta via bus in November, raising questions about premeditation.
While the exact motive remains unclear, investigators are exploring various possibilities, including threats Thompson had reportedly received prior to the attack. His wife, Paulette Thompson, confirmed to NBC News that the late CEO had faced threats, though she lacked specific details. The inscribed shell casings and widespread criticism of the insurance industry have fueled speculation about whether the crime was linked to public grievances over denied healthcare claims. The chilling nature of the attack has underscored growing concerns about executive safety, with companies across the healthcare and corporate sectors reassessing security measures for high-profile leaders.
The healthcare industry, political leaders, and the broader business community have expressed shock and grief over Thompson’s untimely death. UnitedHealth Group released a statement mourning the loss of “a highly respected colleague and friend,” while CEO Andrew Witty described Thompson as “a truly extraordinary person who touched the lives of countless people.” Minnesota Governor Tim Walz, a Democratic vice-presidential candidate, called the incident “horrifying news and a terrible loss for the business and healthcare communities in Minnesota.”
The tragedy has prompted calls for improved executive security measures, particularly in industries that face public scrutiny. In the wake of the shooting, companies like CVS Health removed photos of their executive teams from public websites, citing concerns about safety. Healthcare leaders have also reflected on the incident’s implications for the sector, with many emphasizing the need to address escalating tensions between insurers and the public.
Thompson’s passing has left a profound void in the industry, with colleagues and peers lauding his contributions to healthcare innovation and access. As the investigation continues, the focus remains not only on bringing the perpetrator to justice but also on honoring Thompson’s legacy and addressing the broader challenges highlighted by this tragic event.